Knowledge Management

This module on Knowledge Management is part of the curriculum of critical training courses for developing leadership competencies and management talent.

Knowledge Management Competencies- the ability to:

  • view the knowledge component of business activities as an explicit concern of business reflected in strategy, policy, and practice at all levels of the organization.
  • identify, create, represent, distribute and enable adoption of insights and experiences (knowledge)  that are embodied in individuals or in organisational processes or practice
  • creat direct connection between an organization’s intellectual assets and positive business results.

Recommended materials

  • Knowledge Management in Theory and Practice by Kimiz Dalkir (Jun 2005)
  • The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition) by Amrit Tiwana (Aug 2002)
  • Harvard Business Review on Knowledge Management (Harvard Business Review Paperback Series) by Peter Ferdinand Drucker, David Garvin, Dorothy Leonard, and Susan Straus (Sep 1998)
  • What Makes an Effective Executive. By: Drucker, Peter F.. Harvard Business Review, Jun2004, Vol. 82 Issue 6
  • Decisions 2 0: The Power of Collective Intelligence. By: BONABEAU, ERIC. MIT Sloan Management Review, Winter2009, Vol. 50 Issue 2

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