Problem Solving & Decision Making

Problem Solving & Decision Making

This module on Problem Solving and Decision Making (PSDM) management training  is part of the GroomTalent.com curriculum of critical management courses for developing leadership competencies and management talent.

PSDM Competencies- the ability to:

  • Recognize that a problem exists
  • Examine the situation from different points of view
  • States the problem clearly, quantitatively and objectively
  • Formulate flexible potential solutions and implement the most practical solution

Recommended materials

  • The Thinker’s Toolkit: 14 Powerful Techniques for Problem Solving by Morgan D. Jones (Jun 1998)
  • Rapid Problem Solving with Post-It Notes by David Straker (Jul 1997)
  • Decision Making & Problem Solving Strategies (Creating Success) by John Adair (May 2007)
  • The Psychology of Problem Solving by Janet E. Davidson and Robert J. Sternberg PhD (Jun 2003)
  • Conquering a Culture of Indecision. By: Charan, Ram. Harvard Business Review, Jan2006, Vol. 84 Issue 1
  • The Hidden Traps in Decision Making. By: Hammond, John S.; Keeney, Ralph L.; Raiffa, Howard. Harvard Business Review, Jan2006, Vol. 84 Issue 1

Contact Us

For more information, please contact wooner@groomtalent.com tocustomize a premium management course in Singapore drawn from GroomTalent’s cutting edge knowledge base