Problem Solving & Decision Making
Problem Solving & Decision Making
This module on Problem Solving and Decision Making (PSDM) management training is part of the GroomTalent.com curriculum of critical management courses for developing leadership competencies and management talent.PSDM Competencies- the ability to:
- Recognize that a problem exists
- Examine the situation from different points of view
- States the problem clearly, quantitatively and objectively
- Formulate flexible potential solutions and implement the most practical solution
Recommended materials
- The Thinker's Toolkit: 14 Powerful Techniques for Problem Solving by Morgan D. Jones (Jun 1998)
- Rapid Problem Solving with Post-It Notes by David Straker (Jul 1997)
- Decision Making & Problem Solving Strategies (Creating Success) by John Adair (May 2007)
- The Psychology of Problem Solving by Janet E. Davidson and Robert J. Sternberg PhD (Jun 2003)
- Conquering a Culture of Indecision. By: Charan, Ram. Harvard Business Review, Jan2006, Vol. 84 Issue 1
- The Hidden Traps in Decision Making. By: Hammond, John S.; Keeney, Ralph L.; Raiffa, Howard. Harvard Business Review, Jan2006, Vol. 84 Issue 1
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