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This module on Diversity Management Training is part of the curriculum of critical management courses for developing leadership competencies and management talent.

Diversity Competencies- the ability to:

  • Recognize own biases and assumptions about others
  • Recognize the importance of including different styles and culture in decision-making, brainstorming, and feedback meetings
  • Relate diversity to the business case and overall business strategy

Recommended materials

  • White Face (DVD – Jan 22, 2007)
  • Managing Across Cultures: The 7 Keys to Doing Business with a Global Mindset by Charlene Solomon and Michael S. Schell (April 2009)
  • Diversity Consciousness: Opening our Minds to People, Cultures and Opportunities (3rd Edition) by Richard D. Bucher and Patricia L. Bucher (Feb 2009)
  • The Boundaries of Business: The Cross-Cultural Quagmire. By: Hampden-Turner, Charles. Harvard Business Review, Sep/Oct91, Vol. 69 Issue 5

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